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626 courses found.
  • FH 100 - Federal Fair Housing Compliance
  • FH 110 - Federal Fair Housing Compliance for Maintenance
  • HR 010 - Preventing Harassment
  • HR 020 - Preventing Harassment for Managers
  • Fair Housing Reasonable Accommodations for People with Disabilities
  • SP 001 - Introduction to Workplace Safety
  • AA 102 - Modeling an Investment Hierarchy in 7S
  • ABF 200 - Budget Overview
  • ABF 210 - Budget Worksheet Overview
  • ABF 220 - Budget Worksheet Details
  • ABF 900 - Budgeting Analytics
  • ABF 920 - Variance Analytics
  • Accounting Office Challenge
  • Accounting Setup Challenge
  • Accounts Payable Challenge
  • Accounts Receivable Challenge
  • AF 009 - Community Manager Dashboard and Menus in 7S
  • AF 100 - Using Add Guest for an LIHTC Prospect in 7S
  • AF 105 - Using Quick Guest for an LIHTC Prospect in 7S
  • AF 400 - Analytics: Affordable Reports Overview in 7S
  • AF 400 - Analytics: Affordable Reports Overview in 7S
  • AF 405 - Analytics: Affordable Gross Potential Rent in 7S
  • AF 410 - Analytics: Compliance Reports Overview in 7S
  • AF 410 - Analytics: Compliance Reports Overview in 7S
  • AF 415 - Analytics: Receivable Reports Overview in 7S
  • AF 415 - Analytics: Receivable Reports Overview in 7S
  • AF 530 - 50059 Overpaid HAP Receipts in 7S
  • AF 530 - LIHTC Overpaid Tenant-Based Subsidy Receipts in 7S
  • AF59 100 - 50059 Prospect Guest Card Workflow in 7S
  • AF59 110 - 50059 Household Member Documentation in 7S
  • AF59 120 - 50059 Family Income Documentation in 7S
  • AF59 130 - 50059 Family Asset Documentation in 7S
  • AF59 135 - 50059 Family Expense Documentation in 7S
  • AF59 140 - 50059 Household Information in 7S
  • AF59 150 - 50059 Verification in 7S
  • AF59 150 - 50059 Verification in 7S
  • AF59 160 - 50059 Unit Selection and Validation in 7S
  • AF59 160 - 50059 Unit Selection and Validation in 7S
  • AF59 170 - 50059 Applicant Approval and Lease Execution in 7S
  • AF59 180 - 50059 Move-In in 7S
  • AF59 200 - Adding Applicants to a Waiting List in 7S
  • AF59 210 - Documenting Waiting List Contact Events in 7S
  • AF59 220 - Managing Waiting List Information, Reports, and Letters in 7S
  • AF59 230 - Moving Applicants to the Bottom of a Waiting List in 7S
  • AF59 240 - Rejecting or Removing Applicants from a Waiting List in 7S
  • AF59 300 - Recertification Notices in 7S
  • AF59 325 - Creating Annual Recertifications in 7S
  • AF59 350 - Qualifying, Verifying, and Validating Annual Recertifications in 7S
  • AF59 375 - Completing Annual Recertifications in 7S
  • AF59 400 - Adding and Canceling Move Out Notices and Adjusting Move Out Dates in 7S
  • AF59 410 - Posting and Processing Move Outs in 7S
  • AF59 420 - Move Out Accounting in 7S
  • AF59 500 - Rent and HAP in 7S
  • AF59 520 - Rent and HAP with Retroactive Adjustments in 7S
  • AF59 525 - HAP Receipts in 7S
  • AF59 560 - Rent and HAP with Utility Reimbursements in 7S
  • AFCO 100 - 50059 and LIHTC Combined Prospect Guest Card Workflow in 7S
  • AFCO 110 - 50059 and LIHTC Combined Household Member Documentation in 7S
  • AFCO 120 - 50059 and LIHTC Combined Family Income Documentation in 7S
  • AFCO 130 - 50059 and LIHTC Combined Family Asset Documentation in 7S
  • AFCO 135 - 50059 and LIHTC Combined Family Expense Documentation in 7S
  • AFCO 140 - 50059 and LIHTC Combined Household Information in 7S
  • AFCO 150 - 50059 and LIHTC Combined Verification and Validation in 7S
  • AFCO 160 - 50059 and LIHTC Combined Unit Selection in 7S
  • AFCO 170 - 50059 and LIHTC Combined Applicant Approval & Lease Execution in 7S
  • AFCO 180 - 50059 and LIHTC Combined Move In in 7S
  • AFHM 100 - Introduction to HOME Guest Card Workflow in 7S
  • AFHM 110 - HOME Household Member Documentation in 7S
  • AFHM 120 - HOME Family Income Documentation in 7S
  • AFHM 130 - HOME Family Asset Documentation in 7S
  • AFHM 135 - HOME Family Expense Documentation in 7S
  • AFHM 150 - HOME Verification and Validation in 7S
  • AFHM 160 - HOME Unit Selection in 7S
  • AFHM 170 - HOME Applicant Approval and Lease Execution in 7S
  • AFHM 180 - HOME Move-In in 7S
  • AFHM 300 - HOME Annual Recertification in 7S
  • AFHM 325 - HOME Annual Recertification Qualification in 7S
  • AFHM 350 - HOME Annual Recertification Verification in 7S
  • AFHM 375 - HOME Annual Recertification Completion in 7S
  • AFHM 400 - HOME Household Move-Out Notices in 7S
  • AFHM 410 - HOME Household Move-Out in 7S
  • AFHM 420 - HOME Household Move-Out Accounting in 7S
  • AFHM 500 - HOME Monthly Lease Charges in 7S
  • AFHM 510 - HOME Lease Charge Updates and Manual Posting in 7S
  • AFHM 520 - HOME Tenant-Based Subsidy Receipts in 7S
  • AFHM 530 - HOME Overpaid Tenant-Based Subsidy Receipts in 7S
  • AFRA 100 - 50059 Creating Repayment Agreements in 7S
  • AFRA 110 - 50059 Posting and Changing Repayment Agreements in 7S
  • AFRA 120 - 50059 Voiding, Deactivating, and Reactivating Repayment Agreements in 7S
  • AFRA 130 - 50059 Posting Monthly Repayment Agreement Charges in 7S
  • AFTC 100 - LIHTC Prospect Guest Card Workflow in 7S
  • AFTC 110 - LIHTC Household Member Documentation in 7S
  • AFTC 120 - LIHTC Family Income Documentation in 7S
  • AFTC 130 - LIHTC Family Asset Documentation in 7S
  • AFTC 140 - LIHTC Household Information in 7S
  • AFTC 150 - LIHTC Verification in 7S
  • AFTC 150 - LIHTC Verification in 7S
  • AFTC 160 - LIHTC Unit Selection and Validation in 7S
  • AFTC 160 - LIHTC Unit Selection and Validation in 7S
  • AFTC 170 - LIHTC Applicant Approval and Lease Execution in 7S
  • AFTC 180 - LIHTC Move-In in 7S
  • AFTC 200 - Adding Applicants to a Waiting List in 7S
  • AFTC 210 - Documenting Waiting List Contact Events in 7S
  • AFTC 220 - Managing Waiting List Information, Reports, and Letters in 7S
  • AFTC 230 - Moving Applicants to the Bottom of a Waiting List in 7S
  • AFTC 240 - Rejecting or Removing Applicants from a Waiting List in 7S
  • AFTC 300 - Recertification Notices in 7S
  • AFTC 325 - Creating Annual Recertifications in 7S
  • AFTC 350 - Qualifying, Verifying, and Validating Annual Recertifications in 7S
  • AFTC 375 - Completing Annual Recertifications in 7S
  • AFTC 400 - Adding and Canceling Move Out Notices and Adjusting Move Out Dates in 7S
  • AFTC 410 - Posting Move Outs in 7S
  • AFTC 420 - Move Out Accounting in 7S
  • AFTC 500 - Monthly Posting in 7S
  • AFTC 510 - Updating Lease Charges and Manual Posting in 7S
  • AFTC 520 - Tenant-Based Subsidy Receipts in 7S
  • AO 110 - Standard Account Trees in 7S
  • AO 200 - Creating and Posting Journal Entries in 7S
  • AO 220 - Applying and Reporting on Segmented Accounting in 7S
  • AO 250 - Using Quick Cleanup Tools in 7S
  • AO 300 - Month Close: Resident Functions in 7S
  • AO 320 - Preparing and Posting Gross Potential Rent (GPR) in 7S
  • AO 350 - Introduction to Bank Reconciliations in 7S
  • AO 355 - Performing Bank Reconciliations in 7S
  • AO 360 - Identifying Issues with Bank Reconciliations in 7S
  • AO 395 - 1099 Process
  • AO 400 - Running Common Bank Reports in 7S
  • AP 050 - Adding Vendors in 7S
  • AP 100 - Creating and Posting Payables in 7S
  • AP 105 - Reviewing and Editing Payables in 7S
  • AP 200 - Committing Payments in 7S
  • AP 205 - Processing Payments in 7S
  • AP 220 - Entering Credit Card Payables in 7S
  • AP 225 - Reconciling Credit Card Payables in 7S
  • AP 250 - Reversing Payables in 7S
  • AP 255 - Voiding Checks in 7S
  • AP 280 - Processing Cross Entity Transactions in 7S
  • AP 300 - Creating AP Templates in 7S
  • AP 305 - Applying and Posting AP Templates in 7S
  • AP 400 - Vendor Reporting in 7S
  • AR7S 100 - Creating and Posting Charges in 7S
  • AR7S 105 - Reviewing and Editing Charges in 7S
  • AR7S 110 - Adding Quick Charges in 7S
  • AR7S 115 - Creating a Charge from the Receipt Screen in 7S
  • AR7S 150 - Creating and Posting Receipts in 7S
  • AR7S 155 - Reviewing and Editing Receipts in 7S
  • AR7S 160 - Using Quick Receipts in 7S
  • AR7S 165 - Applying Prepays to Charges in 7S
  • AR7S 200 - Reversing Charges in 7S
  • AR7S 205 - Adding Quick Charges from Payables in 7S
  • AR7S 210 - Writing Off Charges in 7S
  • AR7S 250 - Reversing Receipts in 7S
  • AR7S 255 - Creating Non-Person Receipts in 7S
  • AR7S 260 - Marking Non-Sufficient Funds in 7S
  • AR7S 265 - Reapplying Receipts in 7S
  • AR7S 270 - Consolidating Receipts in 7S
  • AR7S 280 - Non-Tenant AR Functions in 7S
  • AS 001 - Chart of Accounts in 7S
  • AS 010 - Charge Codes in 7S
  • AS 011 - Specifying Default Receivable Charge Codes in 7S
  • AS 030 - Display Types in 7S
  • AS 036 - Recurring Journal Entries in 7S
  • AS 040 - Expense Types in 7S
  • AS 050 - Creating GL Segments in 7S
  • AS 060 - Defining GPR Datamart Parameters in 7S
  • AS 090 - Deleting Transactions in 7S
  • AS 101 - Accounts and Options in 7S
  • AS 102 - A/R Configuration: The Accounts and Options Tab
  • Bank Rec Challenge
  • Belonging at Eden - Active Listening
  • Belonging at Eden - Giving Feedback
  • Belonging at Eden - Positive vs. Constructive Feedback
  • Belonging at Eden - Understanding Our Bias
  • BF 101 - Budgeting and Forecasting
  • BF 200 - Budgeting and Forecasting Setup
  • BR 150 - Using Reconciling Items in Voyager 7S
  • BT 100 - Getting Started with Voyager 7S
  • Child Abuse: Mandated Reporter Training
  • COM 110 - Email Etiquette: Basics of Email Communication
  • COM 111 - Email Etiquette: Getting Started
  • COM 112 - Email Etiquette: Short and to the Point
  • COM 113 - Email Etiquette: Keeping It Professional
  • COM 114 - Email Etiquette: Writing with Positivity
  • COM 115 - Email Etiquette: Being Considerate
  • COM 120 - Effective Telephone Skills: Basic Communication
  • COM 121 - Effective Telephone Skills: Put Yourself in the Zone
  • COM 122 - Effective Telephone Skills: Balancing Your Tone
  • COM 123 - Effective Telephone Skills: Avoiding Common Pitfalls
  • COM 124 - Effective Telephone Skills: Difficult Callers I
  • COM 125 - Effective Telephone Skills: Difficult Callers II
  • COM 126 - Effective Telephone Skills: Effective Listening
  • COM 127 - Effective Telephone Skills: Taking Initiative
  • COM 128 - Effective Telephone Skills: Asking the Right Questions
  • COM 200 - Business Letter Writing
  • Community Manager Onboarding Module 1
  • Community Manager Onboarding Module 10
  • Community Manager Onboarding Module 2
  • Community Manager Onboarding Module 3
  • Community Manager Onboarding Module 4
  • Community Manager Onboarding Module 5
  • Community Manager Onboarding Module 6
  • Community Manager Onboarding Module 7
  • Community Manager Onboarding Module 8
  • Community Manager Onboarding Module 9
  • CS 100 - Introduction to Microsoft Word
  • CS 110 - Introduction to Microsoft Excel
  • CS 120 - Introduction to Microsoft PowerPoint
  • De-Escalation Conflict Management
  • Eden Rightsource Compliance and Technical Training
  • Effective Methods to Prevent Unwanted Evictions
  • EIV 100 - Series Introduction
  • EIV 101 - The 4350.3 and HUD's Directive System
  • EIV 102 - Overview of EIV
  • EIV 103 - The EIV System
  • EIV 104 - Required Forms
  • EIV 105 - EIV and You Brochure
  • EIV 110 - Security Requirements: EIV, REAC, and WASS
  • EIV 111 - Security Responsibilities of EIV Coordinators and Users
  • EIV 112 - Security Awareness: Obtaining a WASS ID
  • EIV 113 - User Access and Security Obligations
  • EIV 114 - CyberAwareness Challenge Requirements
  • EIV 115 - Safeguarding EIV Data and Penalties
  • EIV 120 - Report Storage
  • EIV 122 - Annual Recertification Process
  • EIV 124 - Interim Recertification Process
  • EIV 126 - Tenant Agreement with EIV
  • EIV 130 - Existing Tenant Search: Purpose, Use, and Retention
  • EIV 132 - Reading the Existing Tenant Search Report
  • EIV 140 - The Summary Report
  • EIV 142 - Income Report: Purpose, Use, and Retention
  • EIV 144 - Reading the Income Report
  • EIV 146 - Income Discrepancy Report: Purpose, Use, and Retention
  • EIV 148 - Reading the Income Discrepancy Report
  • EIV 150 - No Income Reports: Purpose, Use, and Retention
  • EIV 152 - Reading the No Income Reports
  • EIV 160 - New Hires Report: Purpose, Use, and Retention
  • EIV 162 - Reading the New Hires Report
  • EIV 170 - Multiple Subsidy Report: Purpose, Use, and Retention
  • EIV 172 - Accessing the Multiple Subsidy Report
  • EIV 174 - Reading the Multiple Subsidy Report
  • EIV 180 - Identity Verification Reports
  • EIV 182 - Deceased Tenants Report: Purpose, Use, and Retention
  • EIV 184 - Reading the Deceased Tenants Report
  • EIV 190 - Investigating Tenant Income Discrepancies: Definitions and Key Terms
  • EIV 192 - Investigating Tenant Income Discrepancies: Tenant Agrees with EIV
  • eL 100 - Welcome to eLearning
  • FA 100 - Basic Financial Analytics in 7S
  • Get Control! of Email
  • Get Control! of Outlook
  • How to Handle Property Claims: Part 1
  • How to Handle Property Claims: Part 2
  • How to Use VendorShield in Yardi VendorCafe
  • HR 025 - Preventing Harassment for Managers: Reviewing the Essentials
  • HR 100 - Valuing Diversity, Equity, and Inclusion in the Workplace
  • HR 130 - Drug-Free Workplace
  • HR 135 - Drug-Free Workplace: Supervisor
  • HR 160 - Human Trafficking Awareness
  • INSP 100 - Introduction to Inspections in 7S
  • INSP 105 - Individual Inspections in 7S
  • INSP 110 - Mass Inspections in 7S
  • INSP 115 - Recording Inspection Results in 7S
  • INSP 150 - Inspection Mobile
  • JC 001 - Job Cost Overview in 7S
  • JC 110 - Job Cost Jobs and Budgets in 7S
  • JC 120 - Job Cost Contracts in 7S
  • JC 130 - Job Cost Transactions in 7S
  • JC 140 - Job Cost Additional Transactions in 7S
  • LS 120 - Business Ethics for Managers
  • LS 130 - Effective Interviewing: Introduction
  • LS 131 - Effective Interviewing: Legal Considerations
  • LS 132 - Effective Interviewing: Interview Bias
  • LS 133 - Effective Interviewing: Interview Basics
  • LS 134 - Effective Interviewing: Formats and Styles
  • LS 135 - Effective Interviewing: Competencies
  • LS 136 - Effective Interviewing: Evaluation
  • LS 137 - Effective Interviewing: Selection and Follow-Up
  • LS 180 - Difficult Conversations: Introduction
  • LS 181 - Difficult Conversations Module 1: The Basics
  • LS 182 - Difficult Conversations Module 2: When to Initiate
  • LS 183 - Difficult Conversations Module 3: Importance of Preparation
  • LS 184 - Difficult Conversations Module 4: Self-Preparation
  • LS 185 - Difficult Conversations Module 5: Reactions and Outcomes
  • LS 186 - Difficult Conversations Module 6: Opening the Conversation
  • LS 187 - Difficult Conversations Module 7: During the Conversation
  • LS 188 - Difficult Conversations Module 8: Ending the Conversation
  • LS 189 - Difficult Conversations Module 9: Following Through
  • LS 210 - Generational Differences Module 1: Defining Generations
  • LS 211 - Generational Differences Module 2: Identifying the Generations
  • LS 212 - Generational Differences Module 3: The Multi-Generational Workplace
  • LS 220 - Defining Team Mission & Vision
  • LS 221 - Developing Team Goals
  • LS 222 - Aligning Team Members
  • LS 223 - Achieving Team Goals
  • Make Belonging Real In Your Work (Recording)
  • Managing at Eden: Ensuring Proper Documentation (Recording)
  • Managing at Eden: Goal Setting
  • Managing At Eden: Interviewing Skills (Recording)
  • Managing at Eden: Performance Management
  • Meet Your Information and Referral Specialist
  • MM 100 - Maintenance Mobile
  • MR 110 - Painting Basics
  • MS 010 - Voyager Maintenance Setup in 7S
  • MS 012 - Maintenance Mobile Setup in 7S
  • MS 040 - Inspections: Global Setup in 7S
  • MS 041 - Inspections: Template Systems Setup in 7S
  • MS 042 - Inspections: Template Setup in 7S
  • MS 043 - Inspection Mobile Setup
  • MS 050 - PPM Setup in 7S
  • MWO 100 - Work Order Processing in 7S
  • MWO 120 - Work Order Management Tools in 7S
  • O&M: Alta Mira
  • O&M: Belle Terre
  • O&M: Cambrian Center
  • O&M: Camphora
  • O&M: Catalonia Apartments
  • O&M: Connell Apartments
  • O&M: Corsair Flats
  • O&M: Cranes Landing
  • O&M: E.C. Magnolia Court
  • O&M: East Bluff
  • O&M: Faith Manor
  • O&M: Ford Road Family
  • O&M: Fuller Lodge
  • O&M: Glen Berry
  • O&M: Glen Eden
  • O&M: Granite Ridge
  • O&M: Hana Gardens
  • O&M: Loro Landing
  • O&M: Mesa Terrace
  • O&M: Mira Flores
  • O&M: Mission Falls Court
  • O&M: Monte Verde
  • O&M: Monterey Villa
  • O&M: Monterra Village
  • O&M: Redwood Lodge
  • O&M: Reilly Station
  • O&M: Solaire Apartments
  • O&M: Stone Pine Meadow
  • O&M: Stoney Creek
  • O&M: Studio 819
  • O&M: Tabasa Gardens
  • O&M: Tennyson Gardens
  • O&M: The Redwoods
  • O&M: The Starling
  • O&M: University Village
  • O&M: Valor Crossing
  • O&M: Virginia Lane
  • O&M: Weinreb
  • O&M: Wheeler Manor
  • OT 101 - OSHA Training: Back Safety
  • OT 102 - OSHA Training: Personal Protection Equipment
  • OT 103 - OSHA Training: Hazard Communication
  • P2P7S 100 - PAYscan Overview in 7S
  • P2P7S 110 - PAYscan Invoice Registers in 7S
  • P2P7S 135 - PAYscan Approvals in 7S
  • P2P7S 140 - PAYscan Processing Payments in 7S
  • P2P7S 165 - AP Templates in 7S
  • P2P7S 175 - Yardi Marketplace in 7S
  • P2P7S 200 - PAYscan Setup in 7S
  • PD 100 - Business Etiquette: Introduction
  • PD 101 - Business Etiquette: Appearance
  • PD 102 - Business Etiquette: Communication
  • PD 103 - Business Etiquette: Work Relationships
  • PD 104 - Business Etiquette: Getting Help and Saying Thanks
  • PD 105 - Business Ethics: Introduction
  • PD 106 - Business Ethics: Business Relationships
  • PD 110 - Customer Service Module 1: Defining Customer Service
  • PD 111 - Customer Service Module 2: Customer Confidence
  • PD 112 - Customer Service Module 3: Problem Solving
  • PD 120 - Time Management Module 1: What are the Benefits?
  • PD 121 - Time Management Module 2: Taking Control
  • PD 122 - Time Management Module 3: Environmental Factors
  • PD 123 - Time Management Module 4: Setting Goals
  • PD 124 - Time Management Module 5: Scheduling Success
  • PD 130 - Stress Management: What is Stress?
  • PD 131 - Stress Management: Common Factors
  • PD 132 - Stress Management: Positive Approaches
  • PD 140 - Conflict Resolution: Introduction
  • PD 141 - Conflict Resolution: Addressing the Issue
  • PD 142 - Conflict Resolution: Identifying Solutions
  • PD 143 - Conflict Resolution: Moving Forward
  • PHA 101 - Adding Applicants to a Wait List
  • PHA 110 - Waiting List Review and Management
  • PHA 120 - Processing Applicants Initial Appointments
  • PHA 130 - Waiting List Reports
  • PM360: Receivables
  • PM360: Recertifications & Work Orders
  • PM360: Rentals
  • PO 100 - Creating a Purchase Order in 7S
  • PO 125 - Editing POs and Creating Change Orders in 7S
  • PO 150 - Receiving a Purchase Order in 7S
  • PO 175 - Creating a Payable from a Purchase Order in 7S
  • PO 200 - Recurring Purchase Orders in 7S
  • PP 010 - CHECKscan Setup in 7S
  • PP 010 - CHECKscan Setup in 7S
  • PPCS 100 - Functions of the CHECKscan Screen in 7S
  • PPCS 100 - Functions of the CHECKscan Screen in 7S
  • PPCS 110 - CHECKscan: Associate Check Image with Resident/Tenant in 7S
  • PPCS 110 - CHECKscan: Associate Check Image with Resident/Tenant in 7S
  • PPCS 120 - CHECKscan: Non-Tenant and Multiple Payer Association in 7S
  • PPM 100 - PPM Processing in 7S
  • Property Management Accounting in Voyager 7S
  • PW 250 - Creating and Posting a Recurring Purchase Order in 7S
  • PW 300 - Receive a Purchase Order in 7S
  • PW 325 - Creating a Payable from a Purchase Order in 7S
  • RCAF 100 - Online Applicant Experience
  • RCAF 110 - Compliance Management Dashboard Overview
  • RCAF 120 - Reviewing and Updating Applications
  • RCAF 130 - Modifying Waiting List Applicant Preferences
  • RCAF 140 - Creating, Sending, and Signing Verification Letters
  • RCAF 145 - Recording Verification Letter Responses
  • RCAH 110 - Processing Waiting List Applications in RentCafe Affordable Housing
  • RCAH 120 - Move-In Application from the Applicant's Perspective in RentCafe Affordable Housing
  • RCAH 125 - Move-In Application Processing in RentCafe Affordable Housing
  • RCAH 300 - Annual Recertifications from the Resident's Perspective in RentCafe Affordable Housing
  • RCAH 305 - Processing Annual Recertifications in RentCafe Affordable Housing
  • RCAH 310 - Sending Annual Recertification Verification Letters in RentCafe Affordable Housing
  • RCAH 315 - Completing Annual Recertification Verifications in RentCafe Affordable Housing
  • RCAH 320 - Submitting Annual Recertifications in RentCafe Affordable Housing
  • RCAH 325 - RightSource Upload for Annual Recertifications in RentCafe Affordable Housing
  • Return to work COVID-19 Protocol: Central Office
  • RL 145 - Strategies for Overcoming Objections
  • RL 146 - Responding to Common Objections
  • RL 147 - Challenge: Overcome Prospect Objections!
  • RL 148 - Reexamining Overcoming Objections
  • RS 102 - Locating a Prospect in 7S
  • RS 106 - Creating a One-Time Charge in 7S
  • RS 110 - Adding a Guest Card in 7S
  • RS 112 - Adding Guest Preferences in 7S
  • RS 114 - Adding Occupants in 7S
  • RSCM 100 - Logging In to RightSource
  • RSCM 105 - Create a Certification in RentCafe
  • RSCM 106 - Create a Certification in Voyager 7S
  • RSCM 110 - Creating and Editing a Resident in RightSource
  • RSCM 400 - Reviewing Findings in RightSource from Voyager 7S
  • SEC8 100 - Section 8 Overview
  • SEC8 101 - Department of Housing and Urban Development: HUD and Section 8 Program Overview
  • SEC8 102 - Department of Housing and Urban Development: The Handbook
  • SEC8 103 - Department of Housing and Urban Development: HUD's Directive System
  • SEC8 105 - Types of Income, Eligibility, and Rent Calculations: Gross, Net, and Adjusted Income
  • SEC8 106 - Types of Income, Eligibility, and Rent Calculations: Gross Rent, Contract Rent, and Utility Allowance
  • SEC8 107 - Types of Income, Eligibility, and Rent Calculations: Income Eligibility
  • SEC8 108 - Types of Income, Eligibility, and Rent Calculations: Calculating Tenant Rent
  • SEC8 110 - Verifications: Introduction
  • SEC8 111 - Verifications: Required Verifications
  • SEC8 112 - Verifications: Consent Forms
  • SEC8 113 - Verifications: Upfront Income Verification (UIV)
  • SEC8 114 - Verifications: Third-Party Verification Source (Written)
  • SEC8 115 - Verifications: Third-Party Verification Source (Oral)
  • SEC8 116 - Verifications: Family Certification
  • SEC8 117 - Verifications: Effective Term of Verifications
  • SEC8 120 - Gross Annual Income: Overview
  • SEC8 121 - Gross Annual Income: Annual Income Inclusions
  • SEC8 122 - Gross Annual Income: Annual Income Exclusions
  • SEC8 123 - Gross Annual Income: Calculating Gross Annual Income with Current Circumstances
  • SEC8 124 - Gross Annual Income: Calculating Gross Annual Income with Anticipated Circumstances
  • SEC8 125 - Gross Annual Income: Calculating Gross Annual Income with Annualizing Income
  • SEC8 126 - Gross Annual Income: Key Terms Related to Calculating Earned and Unearned Income
  • SEC8 127 - Gross Annual Income: Rounding Guidance
  • SEC8 128 - Gross Annual Income: Counted Income
  • SEC8 130 - Earned Income: Employment Income Overview
  • SEC8 131 - Earned Income: Anticipated Employment Income and Verification Checklist
  • SEC8 132 - Earned Income: Calculating Gross Annual Employment Income
  • SEC8 133 - Earned Income: Calculating an Anticipated Increase
  • SEC8 134 - Earned Income: Calculating Earned Income Using Work Number Verifications
  • SEC8 135 - Earned Income: Calculating Earned Income Using Pay Stubs
  • SEC8 136 - Earned Income: Calculating Earned Income for Seasonal and Sporadic Employment Income
  • SEC8 137 - Earned Income: Calculating Self-Employment Income
  • SEC8 138 - Earned Income: Calculating Military Pay
  • SEC8 140 - Unearned Income Excluding Income from Assets: Overview
  • SEC8 141 - Unearned Income Excluding Income from Assets: Calculating Unemployment Benefits
  • SEC8 142 - Unearned Income Excluding Income from Assets: Court-Ordered Alimony and Child Support
  • SEC8 143 - Unearned Income Excluding Income from Assets: Non Court-Ordered Alimony and Child Support
  • SEC8 144 - Unearned Income Excluding Income from Assets: Alimony and Child Support via Public Assistance
  • SEC8 145 - Unearned Income Excluding Income from Assets: Social Security and Supplemental Security Income
  • SEC8 146 - Unearned Income Excluding Income from Assets: Welfare Rent
  • SEC8 147 - Unearned Income Excluding Income from Assets: Periodic Payments
  • SEC8 148 - Unearned Income Excluding Income from Assets: Lump Sum Payments
  • SEC8 149 - Unearned Income Excluding Income from Assets: Tenant Service Stipends
  • SEC8 150 - Unearned Income Excluding Income from Assets: Job Course and Training Program Income
  • SEC8 151 - Unearned Income Excluding Income from Assets: Gifts and Contributions
  • SEC8 152 - Unearned Income Excluding Income from Assets: Zero Income Household
  • SEC8 160 - Unearned Income from Assets: Overview
  • SEC8 161 - Unearned Income from Assets: Identifying and Annualizing Unearned Income from Assets
  • SEC8 162 - Unearned Income from Assets: Calculating Unearned Income from Assets Under $5,000
  • SEC8 163 - Unearned Income from Assets: Calculating Unearned Income from Assets Over $5,000
  • SEC8 164 - Unearned Income from Assets: Jointly Owned Assets
  • SEC8 165 - Unearned Income from Assets: Assets Disposed of for Less Than Fair Market Value
  • SEC8 166 - Unearned Income from Assets: Key Aspects When Calculating Income from Assets
  • SEC8 167 - Unearned Income from Assets: Checking Accounts, Savings Accounts, and Certificates of Deposit
  • SEC8 168 - Unearned Income from Assets: Direct Express Cards (Cash Cards)
  • SEC8 169 - Unearned Income from Assets: Stocks and Mutual Funds
  • SEC8 170 - Unearned Income from Assets: Annuities
  • SEC8 171 - Unearned Income from Assets: Retirement Accounts and Pensions
  • SEC8 172 - Unearned Income from Assets: Revocable and Irrevocable Trusts
  • SEC8 173 - Unearned Income from Assets: Income Received from Trusts
  • SEC8 174 - Unearned Income from Assets: Mortgages or Deeds of Trust
  • SEC8 175 - Unearned Income from Assets: Real Estate and Property
  • SEC8 176 - Unearned Income from Assets: Life Insurance
  • SEC8 177 - Unearned Income from Assets: Savings Bonds
  • SEC8 178 - Unearned Income from Assets: Cash on Hand and Zero Asset Family Members
  • SEC8 180 - Adjusted Income: Allowable Deductions
  • SEC8 181 - Adjusted Income: Dependent Deduction
  • SEC8 182 - Adjusted Income: Child Care Deduction
  • SEC8 183 - Adjusted Income: Disability Assistance Expense Deduction
  • SEC8 184 - Adjusted Income: Medical Expense Deduction
  • SEC8 185 - Adjusted Income: Calculating Combined Medical Expense and Disability Assistance Deduction
  • SEC8 186 - Adjusted Income: Elderly Family Deduction
  • SEC8 190 - Calculating Total Tenant Payment
  • SEC8 191 - HUD Form 50059
  • SP 050 - Introduction to OSHA
  • SP 101 - Washing Your Hands
  • SP 110 - Basic First Aid: Introduction
  • SP 111 - Basic First Aid: Emergency Treatments
  • SP 111 - Basic First Aid: Emergency Treatments
  • SP 115 - Back Injury Prevention: Introduction
  • SP 116 - Back Injury Prevention: Safe Lifting Practices
  • SP 120 - Avoiding Slips, Trips, and Falls
  • SP 125 - Fire Safety
  • SP 130 - Ladder Safety
  • SP 135 - Bloodborne Pathogen Awareness: Introduction
  • SP 136 - Bloodborne Pathogen Awareness: Disease Prevention
  • SP 205 - Golf Cart Safety
  • SP 210 - Bed Bug Prevention and Treatment
  • SP 220 - Asbestos Awareness
  • SP 230 - Mold Prevention
  • SP 240 - Hoarding
  • SP 250 - Lead Safety and Awareness
  • SP 305 - Personal Protective Equipment
  • SP 315 - Fire Extinguishers
  • SP 320 - Electrical Safety Overview
  • SP 325 - Introduction to Hand and Power Tool Safety
  • SP 330 - Lockout/Tagout Procedures
  • SP 335 - Hazard Communication
  • SP 340 - Heat Stress Prevention
  • SP 350 - Compressed Gas Safety
  • SW 101 - Reviewing the ScreeningWorks PRO Applicant File
  • SW 103 - Reviewing the ScreeningWorks PRO Applicant File – Suppressed
  • SW 110A - Adding a New Occupant to an Existing Affordable Resident Card in 7S
  • SWV 103 - Editing an Existing Applicant File in 7S
  • SWV 104 - Submitting a Re-Evaluation Request in 7S
  • SWV 105 - Adding a Guarantor to an Existing Guest Card in 7S
  • SWV 105 - Navigating the Resident Screening Account Screen in 7S
  • SWV 109 - Changing an Applicant's Personal Identification Information in 7S
  • SWVA 101 - Entering and Screening a New Applicant in 7S Affordable
  • SWVA 102 - Viewing Application Results After an Updated Pending Status in 7S Affordable
  • TC 100 - Introduction to the LIHTC Program: Origin, Goals, and Rules
  • TC 101 - Introduction to the LIHTC Program: The Key Players
  • TC 102 - Introduction to the LIHTC Program: Placed-In-Service Date
  • TC 103 - Introduction to the LIHTC Program: Important Time Frames
  • TC 104 - Introduction to the LIHTC Program: Set-Asides
  • TC 105 - Introduction to the LIHTC Program: Key Terms
  • TC 106 - Introduction to the LIHTC Program: Calculating Credits
  • TC 107 - Introduction to the LIHTC Program: Layering Affordable Housing Programs
  • TC 110 - Unit Eligibility: Maximum Allowable LIHTC Gross Rent Limits
  • TC 111 - Unit Eligibility: Utility Allowances
  • TC 112 - Unit Eligibility: Mandatory Services and Fees
  • TC 113 - Unit Eligibility: Gross Rent Floors
  • TC 114 - Unit Eligibility: General Public Use Requirement
  • TC 115 - Unit Eligibility: Non-Transient Occupancy
  • TC 116 - Unit Eligibility: Model, Staff, and Security Units
  • TC 117 - Unit Eligibility: Suitable for Occupancy
  • TC 118 - Unit Eligibility: Vacant Unit Rule
  • TC 119 - Unit Eligibility: Next Available Unit (140%) Rule
  • TC 120 - Unit Eligibility: Tenant Transfers/Relocation
  • TC 130 - Household Eligibility: Student Households
  • TC 131 - Household Eligibility: Income Eligibility at Move-In
  • TC 132 - Household Eligibility: Changes in Household Composition
  • TC 133 - Household Eligibility: Calculating Gross Annual Income
  • TC 134 - Household Eligibility: Verification of Eligibility
  • TC 135 - Household Eligibility: The Application and Follow-Up Interview
  • TC 136 - Household Eligibility: The Tenant Income Certification
  • TC 137 - Household Eligibility: Recertification of Annual Income and Student Status
  • TC 140 - Important Documents: Controlling Documents
  • TC 141 - Important Documents: Required Records
  • TC 142 - Important Documents: Retention and Storage of Records
  • TC 150 - Monitoring and Recording Compliance: Owner
  • TC 151 - Monitoring and Recording Compliance: State Agency
  • TC 152 - Monitoring and Recording Compliance: Investor/Syndicator
  • TC 153 - Monitoring and Recording Compliance: Internal Monitoring and Safeguards
  • The Importance of Accurate Salesforce Data
  • The Importance of Accurate Yardi Data
  • Trauma-Informed Care
  • VendorShield: Vendor Management
  • VS 120 - Reviewing the Vendor Experience in VendorShield
  • VS7S 110 - VendorShield Procedures in 7S
  • WELL 001 - 10 Minute Mindfulness Meditation
  • WELL 002 - 20 Minute Slow Flow Yoga
  • WELL 003 - 30 Minute Chair Vinyasa Yoga
  • WELL 004 - 30 Minute Vinyasa Yoga
  • WELL 005 - 5 Minute Mindfulness Meditation
  • WELL 006 - Get Your Day Started
  • WELL 007 - Energize and Refocus Yoga
  • WELL 008 - Unwind and Decompress
  • WELL 009 - Prepare for the Day Ahead
  • WELL 010 - Wake Up and Energize
  • WELL 011 - Chair Exercises to Activate Muscles
  • WELL 012 - How to Decompress from the Day
  • WFH 050 - Washing Hands: The Best Defense
  • WFH 100 - Managing Anxiety While Working from Home
  • WFH 103 - Working from Home: You Are Not Alone
  • WFH 105 - Working from Home with Family and Roommates
  • WFH 110 - Staying Social While Social Distancing
  • WFH 115 - Working from Home Without Aches and Pains
  • WFH 120 - Working from Home: Keeping a Safe and Clean Environment
  • WFH 200 - Managing Remote Employees
  • YASC Digital 2020 - Accounting
  • YASC Digital 2020 - Affordable
  • YASC Digital 2020 - Maintenance
  • YASC Digital 2020 - Payment Processing
  • YASC Digital 2020 - Reporting
  • YASC Global - Accounting
  • YASC Global - Affordable
  • YASC Global - Energy
  • YASC Global - Maintenance
  • YASC Global - Payment Processing
  • YASC Global - Procure to Pay
  • YASC Global - Reporting
  • YASC Global - Residential
  • YASC Global - Senior Living: Community Management
  • YASC Global - Senior Living: Electronic Health Records
  • YASC Global - Senior Living: Senior CRM & Café
  • YDMS 100 - Introduction to Document Management for SharePoint
  • YSR 100 - All the Essentials in 10 Minutes
  • YSR 120 - YSR and Excel: Graphs, Totals, Grand Totals
  • YSR 145 - Using the Yardi Excel Add-In for YSR